Support

Email [email protected] — we usually reply within 2 business days.

Common fixes

Muse says it can't connect: check the endpoint is https://snagdar.com/mcp and that you pasted the whole token. Ask Muse to run get_connector_status.
No alerts arriving: ask Muse to check list_drop_events on a schedule (every few minutes). Muse doesn't receive pushed notifications from connectors.
A store shows "blocked": the store is refusing automated checks. Snagdar pauses and retries later; it never tries to bypass a store's protection.
Lost or leaked token: email us and we'll revoke it and issue a new one.
Delete my data: email us from your account contact and we'll delete everything within 30 days.

Health check: https://snagdar.com/healthz returns ok when the service is up.